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July 2008
eBay Workshop Calendar

Welcome to eBay Workshops...

Workshops are board events presented by Community Development, special guests--even expert eBay members--on a myriad of eBay-related subjects. Workshops combine "lecture" material with interactive discussion. They are a great way to learn, interact with eBay staff, and chat with the experts on a wide variety of interesting subjects.

If you are new to our boards, please click here first for a Quick Board Tutorial!

We hope you will attend, and we encourage your participation! Please join us through your posts if you have questions, additional tips to suggest, or you just want to say 'hello.'

Where to find us...

To get to the Workshop Board, first go to eBay.com, click on the tab in the Navigational bar then click on "Workshops" under the Education header.

Can't attend the actual event, but want to learn more? There's good news! Workshops are archived for several weeks, so you can still read what was presented by clicking the Topic link on this page, or by browsing the threads on the Workshop board.

Coming in July...


Topic: Member Workshop: How to Win Over Buyers and Boost Sales: Communicate, Communicate, Communicate

Host: hostedsupport
Date: Tuesday 07/15
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: In this workshop, Jerad Schempp, COO of Certified Solution Provider Hosted Support will discuss how you can win over buyers, improve your customer relationships, and boost sales, via the lost art of communication.


Topic: Member Workshop: eBay’s Accounting Assistant – New Version - 100% Web Based

Host: keepmore/sagefire
Date: Wednesday 07/16
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: Please join Phyllis Wischer, eBay Education Specialist and Business Success Coach for SageFire, Inc., Certified Solution Provider and creator of KeepMore.net, as she introduces what’s new in eBay’s Accounting Assistant tool. It is the simplest way to download all your eBay and PayPal transactions and fees into your accounting application. Accounting Assistant helps you manage your accounts more efficiently, export eBay and PayPal sales data into QuickBooks® or SageFire®, saves you valuable time, and helps to reduce data entry errors. One hour of your time today can save you hundreds of hours throughout the rest of the year.


Topic: eBay Workshop: Improved Seller Protection for US PayPal Sellers, Coming in September 2008

Host: Paypal and eBay Staff
Date: Thursday 07/17
Time: 1:00 p.m. to 2:00 p.m. Pacific Time
Location: Workshop Board

Description: Recently at eBay Live! in Chicago eBay announced that PayPal will be improving seller protection for all US PayPal sellers. Join the Seller Protection team at PayPal to learn about the upcoming improvements, find answers to your questions, and learn how you can utilize the protection to expand your business globally.


Topic: Member Workshop: Keywords, Keywords, Keywords and Listing Titles Too!

Host: terapeak
Date: Friday 07/18
Time: 11:00 a.m. to 12:00 p.m. Pacific Time
Location: Workshop Board

Description: Your eBay listings have a 55 character store front and that is your customer’s gateway to your items! Are you using the best keywords for your item, and are you maximizing your exposure? Join Denise from Terapeak Marketplace Research to explore ways to use market research and find top dollar keywords. We’ll review a few simple methods to evaluate keywords using Terapeak research using some topical examples. The workshop will be open for the hour for any questions relating to research and your eBay sales.


Topic: eBay Workshop: Improved Buyer Protection

Host: eBay Staff
Date: Monday 07/21
Time: 11:00 a.m. to 12:00 p.m. Pacific Time
Location: Workshop Board

Description: eBay has been hard at work making changes to help ensure buyers enjoy shopping on eBay and can buy with confidence. Join this workshop and learn about our expanded Buyer Protection Program announced at eBay Live! These program changes will be launched in September and provide our buyers with 100% protection for the purchase price and original shipping costs for all purchases paid with PayPal on eBay. This coverage will also no longer have a coverage limit.


Topic: Member Workshop: Customizing your eBay Store

Host: going1ncellc
Date: Monday 07/21
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: With a bit of HTML & some graphics, your eBay store can be customized to be uniquely yours. Learn how to create a custom store header, custom store pages & promotion boxes. Certified eBay Stores Designer, Sally Milo of Milo Design (and seller GOing1nceLLC on eBay) will guide you on customizing your own eBay store. (Please note, this will not be a tutorial on learning HTML - there are many resources on eBay & the web to learn HTML and creating web graphics.)


Topic: Member Workshop: Successful Product Sourcing for the Holidays

Host: whatdoisell
Date: Tuesday 07/22
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: The holiday selling season is just around the corner and buyers are heading online to shop earlier than you think! But will you have the products they want? Creating the right product line mix is essential to your successful holiday sales. Without a correctly balanced product assortment, you'll be unable to offer your buyers the products that excite them, attract buyers to your listings, or increase your final sales tickets through cross-selling or up-selling. Please join Lisa Suttora Founder/CEO of Certified Provider WhatDoISell.com and featured speaker at eBay Live! 2008 Product Sourcing Panel as she discusses how to put together a winning product line for the holiday season and make this your best holiday selling season ever!


Topic: Member Workshop: Building Supplier Relationships is Very Important Especially for the Holiday Season

Host: worldwidebrandsinc
Date: Thursday 07/24
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: Building Supplier Relationships is very important for growing your business, increasing your profit margins, and especially for preparing for the Holiday Season. Colette Marshall, Business Development Manager for Product Sourcing Experts WorldwideBrands.com, will explain the key elements in improving your supplier communications and using those skills to prepare for the holiday season with your supplier.


Topic: Member Workshop: When Does Your eBay Hobby Become a Business?

Host: dkennedycpa
Date: Monday 07/28
Time: 10:00 a.m. to 11:00 a.m. Pacific time
Location: Workshop Board

Description: When do you have to report the money you make from a few eBay sales? Does eBay report the sales? These are some of the frequently asked questions we get again and again. Please join best selling-author and CPA Diane Kennedy to learn how to turn those sales into a real business that means you pay less tax – not more.


Topic: Member Workshop: 8 Ways to Differentiate Your Niche Business

Host: whatdoisell
Date: Tuesday 05/20
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: Selling in a niche is the best way to carve out your profitable piece of the e-commerce pie. But just selling in a niche is not enough! You must learn how to differentiate your business from your competitors and then communicate that difference to your customers. Please join Lisa Suttora, Founder/CEO of eBay Certified Provider WhatDoISell.com as she discusses how nichepreneurs can design a business with a USP (Unique Selling Position) that will speak directly to the customers in your niche.


Topic: Member Workshop: TBA

Host: TBA
Date: Wednesday 05/21
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: TBA


Topic: eBay Workshop: New International Site Visibility listing upgrade and other ways to reach International Buyers

Host: eBay Staff
Date: Thursday 05/22
Time: 10:00 a.m. to 11:00 a.m. Pacific Time
Location: Workshop Board

Description: International selling is becoming increasingly important for the eBay community, especially as currency fluctuations continue and there are more buyers looking for international items. Join this workshop and learn about the new feature we just launched, the International Site Visibility listing upgrade, which gives sellers the option to list the same item on secondary eBay country site to get even more international exposure. We'll also talk about all of the other existing ways in which you can get international visibility for your items.


Topic: eBay Workshop: Learn more about recent eBay Giving Works improvements

Host: eBay Staff
Date: Tuesday 05/27
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: Thousands of you have used eBay Giving Works to support your favorite causes and boost your business with cause marketing. Recently, we rolled out some improvements to make it even easier to list with eBay Giving Works and track your donation activity­join us to learn more about what’s changed and what you’ll need to do to make sure you have a smooth transition!


Topic: eBay Workshop: Finding 2.0: Learn about the new Enhancements & Navigational Tools for Searching on eBay!

Host: eBay Staff
Date: Wednesday 05/28
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: Please Join the Finding team for a tour through the new features and enhancements available in Finding 2.0. Learn about the New Look & Feel of Finding 2.0, Navigating by Aspects and the Fantastic Improvments to the Search Options you know and love. Please feel free to ask us any questions & provide feedback to the experience as well.


Topic: eBay Workshop: TBA

Host: eBay Staff
Date: Tuesday 11/20
Time: 3:00 p.m. to 4:00 p.m. Pacific time
Location: Workshop Board

Description: TBA


Topic: eBay Workshop: TBA

Host: eBay Staff
Date: Wednesday 11/28
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: TBA


August 2008
eBay Workshop Calendar

Welcome to eBay Workshops...

Workshops are board events presented by Community Development, special guests--even expert eBay members--on a myriad of eBay-related subjects. Workshops combine "lecture" material with interactive discussion. They are a great way to learn, interact with eBay staff, and chat with the experts on a wide variety of interesting subjects.

If you are new to our boards, please click here first for a Quick Board Tutorial!

We hope you will attend, and we encourage your participation! Please join us through your posts if you have questions, additional tips to suggest, or you just want to say 'hello.'

Where to find us...

To get to the Workshop Board, first go to eBay.com, click on the tab in the Navigational bar then click on "Workshops" under the Education header.

Can't attend the actual event, but want to learn more? There's good news! Workshops are archived for several weeks, so you can still read what was presented by clicking the Topic link on this page, or by browsing the threads on the Workshop board.

Coming in August...


Topic: Member Workshop: Use Research to Find Hot Seasonal Products

Host: terapeak
Date: Friday 08/01
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: An item’s seasonality can make the difference between the end sale price just barely covering your expenses or making a huge profit with a bout of competitive bids. A savvy seller will weigh seasonal demand into their marketing mix and leverage timing to their gain. The more people shopping for your item at a given time of year, the more bids and purchases your products will garner! Please join Denise from Terapeak Marketplace Research as we look at how to determine up and coming hot products, forecast customer demand and when to build up your inventory without taking a risk!


Topic: eBay Workshop: Listing WorldofGood.com items with File Exchange

Host: eBay and worldofgood.com Staff
Date: Monday 08/04
Time: 1:00 p.m. to 2:00 p.m. Pacific Time
Location: Workshop Board

Description: Be part of this exciting new site! If you are planning to list multiple items you are a prime candidate to use File Exchange, eBay's free end-to-end selling tool that enables you to list multiple items on eBay in a single file. We have customized this tool for WorldofGood.ebay.com listings. Come and learn how to use File Exchange to optimize your World of Good listing process! To learn more, go to the File Exchange information page: http://pages.ebay.com/file%5Fexchange/


Topic: eBay Workshop: Improved Seller Protection for US PayPal Sellers, Coming in September 2008

Host: PayPal and eBay Staff
Date: Monday 08/11
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: Recently at eBay Live! in Chicago eBay announced that PayPal will be improving seller protection for all US PayPal sellers. Join the Seller Protection team at PayPal to learn about the upcoming improvements, find answers to your questions, and learn how you can utilize the protection to expand your business globally.


Topic: Member Workshop: The Golden Rule of Customer Support

Host: hostedsupport
Date: Tuesday 08/12
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: In this workshop, Jerad Schempp, COO of Certified Solution Provider Hosted Support will discuss his Golden Rule of customer support and review some essential elements of providing outstanding customer support to help ensure happier customers and increased sales.


Topic: Member Workshop: Frequently Missed Business Deductions

Host: dkennedycpa
Date: Wednesday 08/13
Time: 10:00 a.m. to 11:00 a.m. Pacific time
Location: Workshop Board

Description: If you’ve started a new eBay business this year, this is one workshop you won’t want to miss. Most new business owners are so busy setting up his or her new business that deductions gets missed. Please join best selling-author and CPA Diane Kennedy to learn about the 10 items that most people forget, helping to ensure you get the most deductions possible.


Topic: Member Workshop: What eBay Sellers Need to Know Right NOW

Host: worldwidebrandsinc
Date: Thursday 08/14
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: Selling profitably on eBay doesn’t have to be a mystery. Colette Marshall, Marketing Director for Product Sourcing Experts WorldwideBrands.com, will explain what successful sellers have in common, why it matters RIGHT NOW, and what you should be doing to get your eBay sales in tip-top shape.


Topic: eBay Workshop: Improved Buyer Protection

Host: eBay Staff
Date: Thursday 08/14
Time: 2:00 p.m. to 3:00 p.m. Pacific time
Location: Workshop Board

Description: eBay has been hard at work making changes to help ensure buyers enjoy shopping on eBay and can buy with confidence. Join this workshop and learn about our expanded Buyer Protection Program announced at eBay Live! These program changes will be launched in September and provide our buyers with 100% protection for the purchase price and original shipping costs for all purchases paid with PayPal on eBay. This coverage will also no longer have a coverage limit.


Topic: Member Workshop: Ten S.M.A.R.T.S. Action Steps™ to Prepare NOW for a Profitable Holiday Season

Host: whatdoisell
Date: Tuesday 08/19
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: Did you know that last year 32% of holiday shoppers started their online shopping in September? And that 75% of ALL shoppers purchased holiday gifts online! Not being ready for these early-bird shoppers will result in money being left on the table! Please join Lisa Suttora, Founder/CEO of eBay Certified Provider WhatDoISell.com as she details ten S.M.A.R.T.S. Action Steps™ to take NOW to prepare your business for your most profitable holiday season ever!


Topic: Member Workshop: eBay’s All New Accounting Assistant – Getting Started

Host: keepmore/sagefire
Date: Wednesday 08/20
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: Please join Phyllis Wischer, eBay Education Specialist and Business Success Coach for SageFire, Inc., Certified Solution Provider and creator of KeepMore.net, as she helps you get started with the all new 100% web based eBay Accounting Assistant. She will start with the initial setup and customization and include examples of how to export eBay and PayPal sales data into QuickBooks® or SageFire®. She will also have contact information for Accounting Assistant Support as you work through getting started with the new eBay Accounting Assistant.


Topic: eBay Workshop: Receiving Payments with ProPay

Host: eBay Staff
Date: Thursday 08/28
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: Join this workshop to learn more about ProPay, a payment provider that makes it easy and affordable for small businesses to accept credit cards instantly. ProPay enables sellers to receive electronic payments for their eBay items. ProPay will be directly integrated into eBay checkout in late October, providing buyers a safe, consistent, and fast checkout experience. During the workshop we will explain ProPay features, services, and pricing. Additionally, we will tell sellers how to sign up to get started. Representatives from ProPay will be available to answer your questions.


Topic: Member Workshop: TBD

Host: TBD
Date: TBD
Time: 11:00 a.m. to 12:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: eBay Workshop: TBD

Host: eBay Staff
Date: Tuesday 12/18
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: Member Workshop: TBD

Host: TBD
Date: Wednesday 12/19
Time: 12:00 p.m. to 1:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: eBay Workshop: TBD

Host: eBay Staff
Date: Monday 12/17
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: Member Workshop: TBD

Host: TBD
Date: TBD
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: eBay Workshop: TBD

Host: PayPal and eBay Staff
Date: TBD
Time: 1:00 p.m. to 2:00 p.m. Pacific time
Location: Workshop Board

Description: TBD


Topic: Member Workshop: TBD

Host: TBD
Date: TBD
Time: 10:00 a.m. to 11:00 a.m. Pacific time
Location: Workshop Board

Description: TBD


   

 


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