River Trade is one of Australia's largest direct import seller on eBay. The goods sold by River Trade are imported directly and sold directly to ensure high quality standard and great savings against retailers.
When it comes to online shopping, it is all
about convenience, wider choice and better value for
money.
AUSRIVER
is one of the leading eBay seller in Australia. We
started in 2004 and have over 20 staff member
working for our eBay store, retails shops in Sydney
and wholesale network. Most of our products are
carefully chose and imported by ourselves to ensure
the quality and low cost to shopping.
We have
a dedicated well knowledged customer service team
working from 9am - 5pm Mon - Fri, most emails will
be answered within 4 hours and we guarantee all
emails to be answered within 24 hours on weekdays.
Our
dispatching team will ensure all products will be
sent within 1 business day. Even with buyers paid
regular mail, delivery can be expected within one
week in most areas in Australia. For buyers needs
item urgently, same day dispatch via courier can be
arranged. That will usually mean that buyer will
receive their purchase the next day of payment.
We have
provided a dedicated telephone number for all eBay
enquiries. It is a mobile phone number so customer
will be able to speak to the right person right from
start, without being transferred from one department
to another.
Our
product range is unique and wide, you will be amazed
by what great value products you could get from us
at a price a lot lower than your local shops, and
the convenience we brought to you.
Contact
Payment
Delivery
Within Australia
Regular Mail
The standard
and cheapest delivery option offered.
Your parcel will be dispatched the next day when
payment's confirmed.
The rate will be a
flat rate across Australia in most cases.
We do not take direct
liability for any parcel lostage in this
category.
Buyers with good trading
background on eBay may entitle for a free resend
if parcel get lost. Check out our policy section
for more details.
Postage Insurance
It is usually $2.60 extra
per delivery.
It is strongly
recommended.
It is
compulsory for orders
over $50 when paying with PayPal.
.
Express Delivery
We will AAE,
FastWay or Australia Post eParcel for your
delivery.
In most cases, you will get a door to
door service with next day delivery.
If the
first delivery attempt was not successful, you
might get a card and required to pick up the
parcel from their local office.
All buyers choosing courier delivery will also
receive priority service and handling for their
order.
Pick ups
We do not offer pick ups in most cases.
For buyers need their item urgently, we will be
able to make exceptions with full p/h paid.
Exchange is welcome for faulty or damaged items.
Combine Postage
We offer combine postage discount for most of
our items.
Total postage = full of the most expensive postage + half
postage for each of the rest
The combine postage will not happen
automatically, please email us once you've finished
bidding.
For over paid p/h, we will use it
toward your shipping and packing. Hence over paid
p/h is not refundable after the items are
dispatched.
Outside Australia
Due to high shipping
cost and legal restrictions, most of our products
cannot be shipped overseas, please check with us
first before bidding.
Please visit our
page after auction for payment details
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