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MY STORE POLICIES:
I always do my best to describe items fully and accurately, but "to err is to be human"... so if I make an unintensional error I will try to fix things up immediately, please never hesitate to contact me with any problems or misgivings... I am always very approachable!
I will combine items won or purchased within a 7 day period to save on postage, just let me know that this is what you wish to do, and please do not go through checkout till I send you a combined invoice, makes things easier to work out!
Contact is required within 3 days and Payment is due within 7 days, if there is a problem please contact me and I am sure we can come to some arrangement.
I don't as a rule give refunds on items purchased as I feel that I describe items pretty acurately. But should the case arrive where I have made an error in a listing and a buyer is unhappy, I will supply a full refund for the purchase and postage, but NOT for the return postage. Please contact me if you have any queries about this.
PAYPAL PAYMENTS: Payments via Paypal with a credit card or Paypal account balance show instantly in my account, but please note that Payments via Paypal drawn from your Bank account are now treated as an e-cheque, and can take up to 5 working days to show up in my account, so if you make a payment via this method please allow extra time for processing and postage, your parcel will take a little longer to arrive!!!
I always try to post out items within 24 hours of recieving cleared payment into my account...excluding weekends and public holiday's, but sometimes need an extra day as I have large family commitments to juggle as well!
I mainly use Australia Post Pre-paid satchels for my parcels,which can now have Registered Post added for $2.70. If items do not fit into these postage is worked out by weight and destination via the Post Office Parcel rates. I am not responsible for items once they have been posted, so please ask for Registered or Express Post if you wish to have some assurance regarding deliveries. This costs a little more but ensures a more reliable and traceable service,
I leave feedback for sellers as soon as my items are delivered to me and I am happy with my goods, and ask that you would please do the same for me when buying, the only way I am able to tell if your parcel has arrived and you are happy with your purchase!
Items may be picked up directly from me by arrangement if suitable.
Thanks for your time .... don't forget to "stop and smell the flowers'....
best wishes... kharma999
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