About us
UXCELL is based in Hong Kong, our group comprises factories in Asia that manufacture OEM and aftermarket consumer electronics products.
We believe in FACTORY DIRECT purchases.
Our mission is to deliver Lower Prices and Better Quality to consumers and distributors wherever, whenever.
We operate from a distribution center in Hong Kong, where we perform sourcing, quality control and fulfillment. We strive to ensure that our products are reliable, updated and that our transactions are smooth and speedy. We are positioned to bring you the latest consumer electronic products and accessories globally and round the clock
We are proud to have served over 500,000 ebay buyers worldwide.
Shipping and Handling
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For shipping and handling charges (S&H) for specific item, please refer to the item listing page for more details.
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Insurance is offered for additional protection of your shipment. |
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Please make sure your shipping address is correct. We are not responsible for any loss in transit if a wrong address is provided. |
Payment
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We accept PayPal ONLY. |
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Please checkout on eBay after all auctions have ended to speed up the processing of your order. |
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Please pay within 7 days after the auction has ended. Unpaid order will be reported to eBay. Do tell us if you need assistance. |
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Please check your local customs rules before bidding |
Returns & Warranty
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Return Policy:
Defective/ Wrong Items - within the warranty period,
Non-Defective Merchandise (20% restocking fee will be charged) - within 14 days of receipt. |
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If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives for an authorized RMA number. Your returned product(s) will not be processed without a completed RMA. |
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Warranty period: Default 90 days warranty (starting from the dispatch date) for all products, unless specified on the specific item pages. |
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Warranty will be voided if returned products are abused, mishandled, modified, misused, physically or inflicted damaged by users. We reserve the right to charge a repair fee of 40% of the invoice amount if the warranty expired or is voided. |
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ANY items damaged during transit are not eligible for a refund. If the returned package is lost in transit and it is not insured, sender is responsible for the loss. Insured package with tracking numbers is strongly recommended. |
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Dragonmarts Company Ltd may revise these terms and conditions at any time without prior notice. |
Return Merchandise Authorization Procedure (RMA)
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When you need to return any items to Dragonmarts Company Ltd, please email our customer service representatives for valid RMA number and form within the stated warranty period. |
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Fill in the RMA form and mark the RMA number on it clearly. |
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The completed RMA form must be attached in the returned package AND the RMA number must be printed on the package. |
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Items must be returned within 7 days after the RMA number is issued. Insured package with tracking numbers is strongly recommended. |
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You can contact us via email for the status of the returned item(s). |
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Company Contact:
Dragonmarts Co. Ltd.
Unit B, 2/F High Fashion Centre,
1-11 Kwai Hei Street,
Kwai Fong, N.T.
Hong Kong
*PLEASE DO NOT return any items without authorization of RMA numbers. |
Contact us
Email: solaluna88@uxcell.com.hk
Please email us to resolve any problem before you leave any
feedback to us.
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