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  • Trust: We truly care about your complete satisfaction: see our 95,000+ feedback with 100% positive for assurance
  • Thinking: We offer select quality TV, family programming, science, history, sports, music and classic cinema
  • DVD: Every DVD is genuine, new and sealed, in stock at our warehouse, and ships the next business day if paid by 8 PM Eastern time
~YOU CAN TRUST THINKING DVD~
If you are not completely satisfied for any reason, we will provide a complete refund
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Paying for your Purchase

Please send PayPal payments to
ebaysales@thinkingdvd.com.

Sales Tax

Pennsylvania residents, please add 7% sales tax (6% statewide sales tax + 1% Pittsburgh state sales tax surcharge). We are required to collect 7% sales tax for shipments to all Pennsylvania addresses.

Shipping Discount

If you purchase more than one item to ship together, you may deduct $2 from the shipping charge of each additional item after the first one. The final shipping charge cannot be less than zero.

The eBay checkout system will provide the discount automatically if you check the items out together, or you may request an invoice. Please
contact us if you need assistance in obtaining the discount.

Shipping Service

Every item is in stock at our warehouse and ships the next business day if paid by 8 PM Eastern time, with delivery confirmation tracking. We will email you the tracking number at the end of the day that your order ships. In rare cases, your spam filter may block this email. Please contact us if you have trouble tracking your order.

Our courteous and experienced staff professionally packages every order to protect against damage in transit. We inspect all items before packaging.

We personally guarantee the safe arrival of your shipment, saving you the cost of postal insurance charges. If your item is lost, damaged, or defective, we will replace it at our expense. Please see our feedback for assurance.

Shipping Methods & Cost

We offer US Postal Service shipping to USA and Canada addresses from our Connecticut warehouse.

United States

In addition to the continental USA, we ship to APO / FPOs, Alaska, Hawaii, Puerto Rico and all US territories for the USA shipping cost, but delivery times will take longer. Delivery confirmation is not available for APO / FPOs.

We offer USPS Media Mail and USPS Priority Mail; please see individual sale items for shipping and handling charges. Most orders of one, single disc DVD will automatically upgrade from Media Mail to First Class Mail at no extra charge.

USPS Media Mail (1-2 weeks): Delivery times for Media Mail depend upon the distance from our Connecticut warehouse, and can be unpredictable. Delivery times to the eastern USA are usually one week or less; central USA may take longer than one week, and delivery times to the west coast may take up to two weeks.

USPS Priority Mail (2-3 days): Delivery times for Priority Mail average 2 to 3 days within the continental USA.

For APO / FPO addresses, Alaska, Hawaii, Puerto Rico, and US territories, delivery times will take longer than those stated above.

Canada

We ship to Canada via USPS First Class Mail International (formerly known as Air Letter Post). Delivery times may take one to three weeks and can be unpredictable. Orders to Canada totaling four pounds or more will automatically upgrade to Priority Mail International, at no additional cost.

For shipments to Canada, we are required by law and eBay rules to attach a customs form specifying the full purchase price.

We guarantee every item 100%: if you are not satisfied for any reason, we will provide a complete refund or a replacement.

Replacements

All of our items are genuine, new and sealed from the manufacturer. Nonetheless, in rare cases, DVDs may be defective.

If you have a problem, please
contact us, providing the eBay listing number and the DVD title. We will immediately ship you a replacement. For USA addresses we will enclose a prepaid return shipping label to return the defective item. For Canada addresses we will ship you a replacement, provide instructions to return the defective item, and reimburse you for return postage.

Refunds

If you are not satisfied with your transaction for any reason, please contact us first, providing the eBay listing number and the DVD title. We will provide a complete refund – we never charge a restocking fee – after receiving your return at:

Thinking DVD Returns, Dept R
716 Bristlecone Drive
Gibsonia, PA 15044-6135

Please see our FAQ list for frequently asked questions.

Thinking DVD
716 Bristlecone Drive
Gibsonia, PA 15044-6135

Thank you,
Tom at Thinking DVD

Copyright: Thinking DVD 2009

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