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24-Nov-09 00:10:18 AEDST |
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| About
us |
We are a reseller of various products based in China. We do
both retail and wholesales. Customer's satisfaction is our
first priority.
Our office hour is Monday to Friday (09:00 ~ 18:00 GMT +8),
Saturday (09:00 ~ 14:00 GMT +8)
If you have any questions, please don't hesitate to contact
us.
My eBay User ID is : yethmo ( 844 )
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| Policy |
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Serious bidders only! Do not bid if you do not intend to
pay!
According to the Ebay
Unpaid Item Policy, buyers automatically enter into a
legally binding contract to purchase the item from the
seller if they win the online auction or use the Buy It Now
feature. eBay's Unpaid Item policy requires buyers to pay
the seller for the items that they commit to purchase.
For non-paid items, we will file Unpaid Item dispute with
eBay. eBay will issue a strike on the account of the buyer
who does not honor their obligation to pay (unless the buyer
and seller mutually agree not to complete the transaction).
We may also give negative feedback to those bidders.
All our goods are brand new unless otherwise specified.
We inspect every piece of goods before shipment to ensure
that the goods shipped are in good conditions. |
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Buyers will be notified by email after the auction has
ended. Payment must be received within 7 working days after
the auctions has ended unless prior arrangement has been
made.
If goods is returned to us due to incomplete or not correct
address given to us in payment, buyer must pay for the
re-ship.
We will accept exchange for defective items or wrong item
shipped. Contact us by email within 5 days after receiving
the item if the goods have any problem on arrival, for
return instructions and RMA (Return Merchandise
Authorization) number. Returns will not be entertained
without the RMA number. We do not accept return after 14
working days even RMA number is assigned.
IItems
can only be returned if they are in original conditions and
in the original packaging, and without any markings, tape,
folds or modifications.
Buyer will pay the return shipping charge and we will pay
the 2nd shipping charge.
Shipping, handling, insurance charges are non-refundable. |
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Payment |
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Checkout process:
After winning the
auction, ebay will send a notification email to your email
account registered in ebay. Just follow the instructions
inside the email, it will be very easy to checkout and
complete the purchase.
Or if you do not receive the email, you can sign in your
ebay account and click "My eBay", browse the "My Messages"
page, you will also see the winning notification email.
If you have any difficulties or queries, don't hesitate to
Email Us.
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We accept the
following payment methods:
1.
Paypal (preferred). You can pay by cash,
major credit card or e-check thru paypal.
2.
If you have difficulty in payment, please
Email Us.
We do not accept personal check, money order, or personal
pickup. |
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Shipment |
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All shipment will be
done within 2 working days after full payment is made.
For payment made by e-check, shipment will be done after
e-check is cleared. This will normally take 5-7 business
days
For payment made by money order, the shipment will be done
after the money order is cleared. This will normally take 14
business days after the money order is received.
For payment made by Western Union cash remittance or
concealed cash, the shipment will done after the cash is
received.
Shipping and handling charges cover cost of all the
following: postage, packing material, packing labor.
Shipping, handling, insurance charges are non-refundable.
Insurance is highly recommended. Any damage & lost caused
during shipment is covered by insurance. If no insurance is
paid, and the goods is lost or damage on the postage way, we
will not send a replacement or reship.
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Tracking number will only be provided if insurance has been
paid for the item.
We offer combined and discounted shipping charges for
multiple purchases on the same shipment. Please see the
shipping charge table of each ad.
For international postal shipment, estimated shipping time
is approximately 7 - 18 working days varies from place to
place. There is sometimes postage delay due to different
reasons, e.g. delayed custom clearance.
For EMS speedpost / DHL shipment, the estimated time is
approximately 3 to 7 working days, varies from place to
place.
We do not ship on Sundays and local public holidays.
APO/FPO Addresses are welcomed.
Customers are responsible for their country's local tax. We
do not charge sales tax or VAT our side. We will declare the
goods as gift with value excluding the shipping charge.
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Feedback |
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We care every
feedback from customer.
If you have any dissatisfaction or problem with us, please
email us and give us an opportunity to fix any problem that
may occur, before leaving us neutral or negative feedback. |
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After receiving your purchase and if is satisfied, please
leave us a positive feedback and our system will
automatically give you positive feedback in return. This is
make sure that we will not miss the giving of feedback to
our customer. |
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Contact |
Our email address is
yethmo@gmail.com
You are welcomed to contact us anytime.
Our office hour is Monday to Friday (09:00 ~ 18:00 GMT +8),
Saturday (09:00 ~ 14:00 GMT +8) |
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Your satisfaction is
our first priority.
All your questions or comments are our valuable assets
Your email will be replied within 24 hours from Monday to
Saturday |
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